Senza Internet

Attention Connect West subscribers at Simon Fraser residence network.
Connect West has suffered a catastrophic network failure believed due to a fibre break between its core switching equipment at Harbour Center and its network at Simon Fraser University. We have deployed crews since Monday (March 26) at 11:50 AM to locate and repair this fibre break but in the meantime we are currently switching over to a new redundant network and believe full internet connectivity should be restored no later than Thursday noon.